Service Areas

The Chief Financial Officer directs a leadership team that includes:

• Theresa Elliot-Cheslek, Vice President, Chief Human Resources Officer
• Matt Skinner, Sr. Associate Vice President, Deputy CFO, Business Services
• Olivia Yang, Associate Vice President Facility Services
• Vicky Murray, Associate Vice President & Vice Chancellor, Pullman – Public Safety, Business Affairs and Campus Operations
• Chris Jones, Assistant Vice President, Budget and Planning
• Sharyl Kammerzell, Associate Vice President, Chief Compliance and Risk Officer
• Tony Opheim, Vice President Information Technology and Chief Information Officer

Business Services/Controllers Office:
•University Accounting Services
•F&A Rate Proposal, Recharges, and Cost Centers
•Management Analysis and Internal Reporting
•University Payments
•Sponsored Programs Accounting
•General University Receivables & Student Accounts
•Payroll Services

Treasury Services:
•General University Treasury Services/Endowment Distributions
•Integrated Strategic Financial Forecasting
•Cash & Debt Management
•Investments
•PCI Compliance
•E-Commerce and Merchant Services

Procurement Services and Strategic Sourcing:
•Purchasing Services
•Strategic Sourcing
•Spend Efficiency Initiatives
•University Contracts

Real Estate Office:
•Land Purchase & Sales –all campuses
•Property Leases & Property Management
•WSU Facilities Use
•Public Private Partnerships
•Business Operations & Planning
•System-Wide Sponsorship Review & Coordination

Financial Systems Modernization & Business Process Improvement:
•Financial Systems Modernization
•Business / Continuous Process Improvement

Campus Master Planning
•All campuses

Space Inventory
•Facility Roster
•Work Management Center 24/7/365
•Unmanned Aerial Systems (UAS)
•GIS & Space Management

Administrative Services (Accounting/HR)
•Contract Management

Facilities Services Capital
•Capital Budget & Projects
•Engineering & Infrastructure Services
•Interior Design
•Energy Management
•In-house Construction Services
•Maintenance/Utility Services

Supply Management
•University Stores
•Central Receiving and Delivery
•Life Safety/Electronics
•Custodial Services
•Grounds
•Heavy Equipment

Motor Pool

Waste Management

Surplus Stores

F&A Division Budget & Resource Planning
•HR/Personnel/Position Administration
•F&A Training Programs (Liaison)
•Management Analysis/Planning/Reporting
•Special Projects
•Data Custodian

Public Safety
•Police Department

Environmental Health & Safety
•Chemical Waste Management
•Laboratory Safety
•Workplace Safety
•Public Health
•Sustainability
•Fire Safety/Inspection
•Emergency Management
•Business Continuity

Brelsford Visitor Center

Beasley Coliseum

F&A Information Systems (FAIS)

Trademark Licensing

Transportation & Parking Services

Students Book Corporation

WHITCOM 911

University Operating Budget Processes
•Core funds management and allocation
•Revenue forecasting
•Commitment tracking
•Budget development process oversight
•Budget model evaluation

State Operating Budget Processes
•Preparation of state operating budget requests
•Legislative Analysis
•Liaison to Governor’s budget office (OFM) & legislative staff

Decision Support
•Ad hoc reporting and analysis
•University workgroup / committee service & support
•Budgetary policy development and interpretation

Compliance & Civil Rights
•EEO/AA
•Title IX
•Clery Act
•ADA
•HIPAA
•VEVRAA
•Civil Rights Investigations
•Health Care
•Medical Privacy/Security
•Financial Aid
•NCAA
•Research
•Privacy/Security

Compliance Committee System
•Education & Training

Policy & Government
•Office of Policies, Records & Forms
•Office of Public Records

Risk Management
•Insurance Liability
•International Travel

Ethics

Employment Services
• Classification/Compensation
• Talent Acquisition
• Employee Relations
• Learning and Organizational Development

Employee Records and Compliance
• Administration of personnel records for faculty, staff, student and non-permanent employees. Ensure compliance with state and federal requirements including I-9 processing
• Provide oversight of time, leave and absence processes   

Labor Relations
• Negotiation and administration of WSU’s Collective Bargaining Agreements
• Responsible for ensuring program compliance with state and federal labor relations laws and rules

Administration
• Responsible for triaging all general HRS inquiries
• Internal HRS Operations; personnel actions, contract management, purchasing and inventory
• WSU Employee Recognition Program

Disability Services
• Oversee Disability and Leave related programs and services
• Responsible for ensuring program compliance with state and federal laws and rules for associated programs.

Benefit Services
• Implement and oversee system-wide benefits
• Ensure WSU benefits and retirement programs are in compliance with State and Federal Regulations
• Establish and maintain business processes and relationships with benefit vendors, for both services and transactional processes  

HCM Modernization
• Streamlines university functions through the implementation of enterprise software (Workday) for human resources, payroll, and finance. Core Human Resource functions include: absence management, benefits administration, compensation, position descriptions, recruitment management, position management, employee performance reviews and time and leave administration

Infrastructure
•Network Engineering and Operations
•Pullman\Everett Local Area Network/Wireless
•Virtual Private and Wide Area Networks
•Firewalls
•Pullman/Everett/Extension Voice Over IP and Analog Telephony Services
•Pullman Datacenter Operations
•Endpoint Support
•Server System Engineering and Operations
•Enterprise Videoconferencing (Zoom)
•Enterprise Collaboration and Productivity Tools (Office 365)
•Regulatory (Research) Data Environments (AWS Secure Enclaves)
•High Performance Computing Support

Administration and Financial Services
•Time, Leave, Payroll
•Purchasing, Budget and Planning
•Contract Management
•Inventory and Space
•Position Management, Human Resources and Training
•Billing and Inventory Mgmt (PCR-360)
•Site License Program, SLAs and MOUs

Enterprise Systems
•Student Information System (myWSU)
•Academic Scheduling (R25) and Learning Management System (Canvas)
•Enterprise Ticketing & Knowledgebase (Jira/Confluence)
•Business Office Support (Enrollment Management, Student Affairs, Finance & Administration,
Strategy, Planning, & Analysis, Academic Advising)
•Course Evaluations
•Imaging System
•System Survey Tool (Qualtrics)
•Financial Interfaces (Touchnet)
•Enterprise Application Development & Integration
•Business Intelligence/Data Management
•Project and Software Management 

Systems Communication & Customer Experience
•Technology Change Communications & Standards
•Marketing and University Relations
•Pullman Switchboard Operations
•Frontline Customer Experience Support (Crimson Service Desk)

Information Security Services
•Enterprise Information Security Policy/Standards Management and Development
•Enterprise Security Incident and Event Management
•Enterprise Incident Monitoring, Detection, and Response
•Security and Risk Assessment, Management, and Consultation
•Contract and Data Sharing Agreement Review
•Security Awareness Training